This Privacy Policy explains how Cartz ("we," "us," or "our") collects, uses, shares, and protects your information. We respect your privacy rights and are committed to safeguarding the personal information you share with us. By using our website, services, or engaging with Cartz, you agree to the practices described in this Privacy Policy.

This Privacy Policy applies to Cartz’s websites (e.g., cartz.io) and all related services ("Services") that reference this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We may collect the following types of personal information directly from you when you:

• Register or interact with our services: Name, email address, company or brand information, and other contact details.

• Purchase services: Billing information such as credit card details and billing address.

• Contact us: Details you provide during inquiries or customer support interactions.

Information Collected Automatically

When you visit our website or use our services, we may automatically collect:

• Browsing data: IP address, browser type, operating system, device type, referring URL, pages visited, time spent on pages, and interaction with campaigns or funnels.

• Cookies and tracking technologies: Details about your activity on our site for analytics, personalization, and functionality.

Customer Data

If you use Cartz to create campaigns or engage in marketing activities, we may collect:

• Information about end-users or visitors (e.g., email addresses, behavioral data, or other information submitted through your campaigns or funnels).

• Information collected through Cartz tools like forms, scripts, and landing pages embedded on your websites or shared platforms.

Note: As a data processor, Cartz processes this data on your behalf, and the handling of this data is governed by this Privacy Policy and applicable agreements.

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing Services: To deliver and improve Cartz’s tools and services, including campaign creation, personalized funnels, and analytics.

• Communication: To respond to inquiries, provide account-related notifications, or deliver promotional communications (with opt-out options).

• Payment Processing: To process transactions securely via third-party payment processors (e.g., Stripe).

• Analytics and Optimization: To monitor usage, improve site performance, and enhance the user experience.

• Legal Compliance: To comply with legal obligations, enforce our terms, and address security concerns.

  
  

3. Sharing Your Information

Third-Party Services

Cartz may share your information with trusted third-party service providers for:

• Analytics: Tools like Google Analytics help analyze website traffic and usage.

• Marketing: Formspree is used for lead submissions and email management.

• Payment Processing: Stripe securely processes payment transactions.

These partners are bound by agreements to process your data securely and only for authorized purposes.

Legal and Compliance Requirements

We may disclose your personal information:

• To comply with legal obligations, court orders, or government requests.

• To protect the safety, rights, or property of Cartz, its users, or others.

Business Transfers

If Cartz undergoes a merger, acquisition, or asset sale, your personal information may be transferred to the new entity. In such cases, the successor’s privacy policy will govern your data.

4. Cookies and Tracking Technologies

We use cookies to:

• Track user activity on our website.

• Provide a personalized experience.

• Conduct analytics and performance tracking.

Cookie Management

• A cookie banner notifies users of tracking technologies.

• Users can manage or decline cookies through the preferences in the banner.

For more details about our use of cookies, please refer to our Cookie Policy.

5. Data Security

We prioritize your data security with measures including:

• SSL encryption for data transmission.

• Secure servers hosted on platforms like AWS.

• Restricted access to sensitive data by authorized personnel only.

• Regular security audits and updates.

While we strive to protect your data, no system can be entirely secure. We encourage users to take precautions, such as safeguarding account credentials.

6. International Data Transfers

Cartz operates globally, and your data may be transferred across borders for storage or processing. For users in the EU and UK:

• GDPR Compliance: We ensure appropriate safeguards for data transfers, such as Standard Contractual Clauses or equivalent mechanisms.

• Transparency: Our practices adhere to GDPR principles, including lawful processing and transparency.

  
  

7. Your Privacy Rights

Rights for All Users

You have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for certain data processing activities.

• Manage cookies and other tracking technologies.

Rights Under GDPR (EU/UK)

If you are in the European Economic Area or the UK, you may also:

• Object to processing or request data portability.

• Lodge a complaint with your local data protection authority.

Rights Under CCPA (California)

California residents may:

• Request information about data collection and sharing practices.

• Opt-out of the sale of personal information (Cartz does not sell personal data).

• Request deletion of personal data.

To exercise your rights, email us at [yarden@cartz.io] or use the data request form on our privacy page.

8. Retention of Information

We retain your data:

• As long as your account is active or needed to provide services.

• To comply with legal obligations, resolve disputes, and enforce agreements.

Upon termination of your account, we may retain data for up to 90 days unless further retention is required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will be:

• Notified via email or a prominent website banner.

• Posted with a revised effective date at the top of this Privacy Policy.

  
  

10. Contact Us

For questions or concerns about this Privacy Policy, contact us at:[yarden@cartz.io]